Redesign / Brand Identity / Web Design
Web Design & Dev / Art Direction / Illustration
Art Direction / Web Design
Visual Identity / Art Direction / Brand Design
*ZENDESK EVENTS
Zendesk—
Industries
N02
CASE
STUDY
Zendesk is the leading software provider for customer service business software.
At Zendesk, we'd gotten good at selling products, but how can we evolve the way we market towards different industries? How can we cater to them and tell a better story about how our products are used?
N01—
Art direction
With the help of an amazing prop–stylist, Lizzie Oh, we set out to create a moody, mysterious, yet inviting and charming atmosphere with relevant props for each industry.
Retail industry set photo.
Financial services set photo.
Internal help center set photo.
Media and entertainment set photo.
N02—
Website
We created a cohesive set of pages to help our photos tell our story, and leaned onto editorial vibes for composition and rhythm.

Scroll–in interactions were utilized to give some space and time to balance out the busyness of the messaging pillars.
Financial services webpage preview.
Retail page industries page.
Resource module.
ZENDESK FOR MEDIA AND ENTERTAINMENT

Let customers take center stage.
Product screen abstractions.
N03—
Behind the scenes
We shot four sets in–house at Zendesk with our talented photographer, Marta Dymek, for these pages over the course of one day. Shoutouts to Dumpling Time for the midnight-pick-me-up.
Behind the scenes.
Behind the scenes.